Quality Inn & Suites Palm Island Indoor Waterpark Batavia, Batavia ➤ Reviews, Rooms & Prices 2025

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About the Hotel

8250 Park Road, Batavia, New York, United States of America, 14020

Quality Inn & Suites Palm Island Indoor Waterpark features a water park and family-friendly accommodations in Batavia. This 3-star hotel offers on-site dining, a conference center, and convenient amenities for business travelers.

Rooms & Amenities

Rooms at Quality Inn & Suites Palm Island Indoor Waterpark are spacious and elegantly decorated, featuring coffee makers, microwaves, refrigerators, and cable television. Free WiFi and air conditioning are also standard in all guest rooms.

Dining Options

Dining options at the hotel include The Oasis Restaurant, which serves American cuisine and is open Friday and Saturday for lunch and dinner. Additional local dining, such as Alex's Place and Five Guys, are just minutes away.

Leisure & Entertainment

Recreational facilities include a water park with slides and playsets, a fitness center, and a children's pool. Guests can unwind with a game in the game room or take advantage of dry pass days.

Business & Local Area

Business amenities consist of a 24-hour business center and conference space of 7,560 square feet. Quality Inn & Suites Palm Island Indoor Waterpark is conveniently located near attractions such as Darien Lake theme park and Holland Land Office Museum.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

2 persons

32 m²

Bed options:

1 King Size Bed

Heating

Air conditioning

room details

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Double Room

Max:

4 persons

32 m²

Bed options:

2 Double beds

Heating

Air conditioning

room details

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King Room Mobility accessible

Max:

2 persons

Bed options:

1 King Size Bed

Heating

Air conditioning

room details

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Getting around

A list of all available modes of transport

City Center

Batavia 1.4 mi

Airports

Greater Rochester International (ROC) 31.7 mi

Buffalo Niagara International (BUF) 34.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious & Clean Room

“The room was impressively large and meticulously clean, providing a very comfortable atmosphere for my family.” view full review

Waterpark Fun!

“The waterpark was an absolute hit with my kids, offering a variety of exciting attractions that kept them entertained for hours.” view full review

Ample Parking Space

“The large parking lot was a fantastic convenience, ensuring we had no trouble finding a spot at any time.” view full review

Excellent TV Setup

“The room's TV was a great size with plenty of outlets nearby for all our devices, making our downtime truly enjoyable.” view full review

General

Non-smoking rooms
Wi-Fi
Parking
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Elevator
ATM/Cash machine
Vending machines

Services

Housekeeping
Laundry
Dry cleaning

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Aqua park

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Mirror
Ironing facilities

Bathroom

Free toiletries

Media

AM/FM alarm clock

Location

8250 Park Road, Batavia, New York, United States of America, 14020

Map view

8250 Park Road, Batavia, New York, United States of America, 14020

City landmarks

8315 Park Rd

Batavia Downs

1.7 mi

Museums

Holland Land Office Museum

1.3 mi

Stadiums

Dwyer Stadium

2.0 mi

Nearby

Amusement Park

Palm Island Indoor Waterpark

800 ft

Restaurants

The Oasis Restaurant

1000 ft

Park Road Clarion Hotel

Starbucks

1300 ft

4300 Veterans Memorial Dr

Five Guys

2100 ft

4234 Veterans Memorial Drive

Bob Evans

3000 ft

196 Oak St

Reviews and Ratings

Feedback from previous guests about their experience.

56%

liked the hotel and would stay again

5.6/10

Guest rating

Rooms

5.0

Location

6.7

Service

6.7

Dining

5.0

Nancy

United States of America, February 2024

6.6/10

My stay at the hotel was a mixed experience. The rooms were spacious and perfect for us, providing lots of space as it was a suite. However, cleanliness could use some improvement as there were dirty used tissues on the floor and only 1 pillow per bed was available. On a positive note, the suite offered ample room for our needs.

Rooms

6.0

The suite provided lots of space for us, which was perfect. However, cleanliness was a concern with dirty used tissues on the floor and only 1 pillow per bed.

Service

8.0

The staff were friendly and accommodating during our stay. They were very hospitable and made us feel welcome throughout.

Location

7.0

The location of the hotel was great for us, and there was a lot of seating available. My kids particularly enjoyed the surroundings. However, the breakfast was subpar, and the excessive chlorine in the water park area made it uncomfortable for the kids.

Dining

5.0

The dining options were quite poor with only packed sweet bakery items available, and the breakfast was disappointing with undercooked sausages and dry scrambled eggs. However, they did have fresh ingredients on offer.

Facilities

7.0

The facilities at the hotel were satisfactory, with dry cleaning, housekeeping, and laundry services available. However, the water park area had too much chlorine, which was uncomfortable for kids.

Tony

United States of America, November 2023

5.0/10

The hotel's location was very nice with plenty to do in the area. The rooms were dirty and in need of maintenance but overall provided a lot to do in the vicinity. The dining experience was subpar, but the staff made an effort to assist. The facilities had some issues but the helpfulness of certain staff members added some value to the stay.

Rooms

5.0

The rooms were dirty and showed signs of neglect, with various issues like a discolored toilet seat and stained curtains.

Service

5.0

While some staff members were unhelpful, others made an effort to assist guests, adding a positive touch to the service experience.

Location

7.0

The hotel's location was very nice, offering a lot to do in the area despite some minor inconveniences.

Dining

5.0

The dining experience was quite poor with undercooked sausages and dry scrambled eggs, but some staff members tried to make up for it.

Facilities

6.0

The facilities had some issues, but certain staff members were helpful in addressing them.

Samuel

United States of America, August 2023

5.6/10

My stay at the hotel had its ups and downs. The rooms were a bit hit or miss with cleanliness, and the temperature was hard to control, affecting my child's sleep. I also encountered issues with overcharging on my credit card. On the positive side, some rooms were clean and spacious at a fair price.

Rooms

6.0

The rooms had a mix of cleanliness, some were clean and a good size, while others had a stale cigarette smell even in non-smoking rooms.

Service

7.0

Despite some hiccups, the staff members I interacted with were friendly and tried to assist when needed.

Location

6.0

The location was convenient with easy access to nearby stores, but the water park had issues like too much chlorine, affecting the breakfast experience.

Dining

5.0

The dining options were lacking, with limited breakfast choices and underwhelming quality on some days.

Facilities

5.0

The hotel had some facility concerns, such as lack of pool towels and subpar arcade experiences.