Quality Inn & Suites Palm Island Indoor Waterpark Batavia, Batavia ➤ Reviews, Rooms & Prices 2024

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About the Hotel

8250 Park Road, Batavia, New York, United States of America, 14020

Quality Inn & Suites Palm Island Indoor Waterpark is located in Batavia, NY, offering a unique indoor water park experience. This hotel is distinctly affordable, featuring a range of recreational amenities including slides and pools. It serves as a convenient base for exploring attractions such as the Jell-O Gallery Museum and Darien Lake theme park. Guests can expect elegantly decorated, spacious guest rooms equipped with modern conveniences.

Location

Quality Inn & Suites is conveniently situated for accessing major attractions within a short drive, including Niagara Falls and bustling cities like Rochester and Buffalo. It is located approximately 34 miles from Greater Rochester International Airport for ease of travel. Nearby attractions such as the Holland Land Office Museum and Batavia Downs cater to diverse interests, making it an ideal location for visitors.

Rooms

All guestrooms at this hotel include essential amenities such as cable television, air conditioning, and free Wi-Fi. Additional features are coffee makers with complimentary coffee, microwaves, and refrigerators for guest convenience. Each room is elegantly decorated and designed for comfort, offering premium bedding and hair dryers. Guests will also find ironing facilities and curved shower rods to enhance their stay.

Eat & Drink

The on-site restaurant, The Oasis, specializes in American cuisine and is open on weekends for lunch and dinner. Guests can enjoy a variety of meals to satisfy their appetites after a day of activities. Chasers Lounge provides an additional option for relaxation and dining within the hotel. The nearby area also offers a range of shopping and dining choices.

Leisure & Business

Recreational amenities include the indoor water park featuring slides and playsets, ensuring a fun experience for families. A fitness center and children's pool are available for guests looking to maintain their routine. Business travelers can access a 24-hour business center equipped with computers and fax services. The hotel includes extensive conference and meeting space totaling 7,560 square feet.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

2 persons

32 m²

Bed options:

1 King Size Bed

Heating

Air conditioning

room details

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Double Room

Max:

4 persons

32 m²

Bed options:

2 Double beds

Heating

Air conditioning

room details

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King Room Mobility accessible

Max:

2 persons

Bed options:

1 King Size Bed

Heating

Air conditioning

room details

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Getting around

A list of all available modes of transport

City Center

Batavia 1.4 mi

Airports

Greater Rochester International (ROC) 31.7 mi

Buffalo Niagara International (BUF) 34.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious & Clean Room

The room was impressively large and meticulously clean, providing a very comfortable atmosphere for my family.view full review

Waterpark Fun!

The waterpark was an absolute hit with my kids, offering a variety of exciting attractions that kept them entertained for hours.view full review

Ample Parking Space

The large parking lot was a fantastic convenience, ensuring we had no trouble finding a spot at any time.view full review

Excellent TV Setup

The room's TV was a great size with plenty of outlets nearby for all our devices, making our downtime truly enjoyable.view full review

General

Non-smoking rooms
Wi-Fi
Parking
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Elevator
ATM/Cash machine
Vending machines

Services

Housekeeping
Laundry
Dry cleaning

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Aqua park

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Mirror
Ironing facilities

Bathroom

Free toiletries

Media

AM/FM alarm clock

Location

8250 Park Road, Batavia, New York, United States of America, 14020

Map view

8250 Park Road, Batavia, New York, United States of America, 14020

City landmarks

8315 Park Rd

Batavia Downs

1.7 mi

Museums

Holland Land Office Museum

1.3 mi

Stadiums

Dwyer Stadium

2.0 mi

Nearby

Amusement Park

Palm Island Indoor Waterpark

800 ft

Restaurants

The Oasis Restaurant

1000 ft

Park Road Clarion Hotel

Starbucks

1300 ft

4300 Veterans Memorial Dr

Five Guys

2100 ft

4234 Veterans Memorial Drive

Bob Evans

3000 ft

196 Oak St

Reviews and Ratings

Feedback from previous guests about their experience.

56%

liked the hotel and would stay again

5.6/10

Guest rating

Rooms

5.0

Location

6.7

Service

6.7

Dining

5.0

Nancy

United States of America, February 2024

6.6/10

My stay at the hotel was a mixed experience. The rooms were spacious and perfect for us, providing lots of space as it was a suite. However, cleanliness could use some improvement as there were dirty used tissues on the floor and only 1 pillow per bed was available. On a positive note, the suite offered ample room for our needs.

Rooms

6.0

The suite provided lots of space for us, which was perfect. However, cleanliness was a concern with dirty used tissues on the floor and only 1 pillow per bed.

Service

8.0

The staff were friendly and accommodating during our stay. They were very hospitable and made us feel welcome throughout.

Location

7.0

The location of the hotel was great for us, and there was a lot of seating available. My kids particularly enjoyed the surroundings. However, the breakfast was subpar, and the excessive chlorine in the water park area made it uncomfortable for the kids.

Dining

5.0

The dining options were quite poor with only packed sweet bakery items available, and the breakfast was disappointing with undercooked sausages and dry scrambled eggs. However, they did have fresh ingredients on offer.

Facilities

7.0

The facilities at the hotel were satisfactory, with dry cleaning, housekeeping, and laundry services available. However, the water park area had too much chlorine, which was uncomfortable for kids.

Tony

United States of America, November 2023

5.0/10

The hotel's location was very nice with plenty to do in the area. The rooms were dirty and in need of maintenance but overall provided a lot to do in the vicinity. The dining experience was subpar, but the staff made an effort to assist. The facilities had some issues but the helpfulness of certain staff members added some value to the stay.

Rooms

5.0

The rooms were dirty and showed signs of neglect, with various issues like a discolored toilet seat and stained curtains.

Service

5.0

While some staff members were unhelpful, others made an effort to assist guests, adding a positive touch to the service experience.

Location

7.0

The hotel's location was very nice, offering a lot to do in the area despite some minor inconveniences.

Dining

5.0

The dining experience was quite poor with undercooked sausages and dry scrambled eggs, but some staff members tried to make up for it.

Facilities

6.0

The facilities had some issues, but certain staff members were helpful in addressing them.

Samuel

United States of America, August 2023

5.6/10

My stay at the hotel had its ups and downs. The rooms were a bit hit or miss with cleanliness, and the temperature was hard to control, affecting my child's sleep. I also encountered issues with overcharging on my credit card. On the positive side, some rooms were clean and spacious at a fair price.

Rooms

6.0

The rooms had a mix of cleanliness, some were clean and a good size, while others had a stale cigarette smell even in non-smoking rooms.

Service

7.0

Despite some hiccups, the staff members I interacted with were friendly and tried to assist when needed.

Location

6.0

The location was convenient with easy access to nearby stores, but the water park had issues like too much chlorine, affecting the breakfast experience.

Dining

5.0

The dining options were lacking, with limited breakfast choices and underwhelming quality on some days.

Facilities

5.0

The hotel had some facility concerns, such as lack of pool towels and subpar arcade experiences.